Welcome to Mt Fuji Tours. These Terms of Service govern your use of our website and the tours we arrange. By using our website or booking a tour, you agree to these terms.
About Our Service
Mt Fuji Tours is a curator and concierge of guided travel experiences in Japan. We help you select and arrange tours that are delivered together with trusted local guides and operators. Tour details, routes, and timing may vary due to weather, traffic, seasonal conditions, and circumstances beyond our control.
Inquiries and Bookings
Submitting an inquiry through our website is a request, not a confirmed booking. Your tour is confirmed only once we reply by email to verify availability and the final details. We reserve the right to decline or cancel a booking where necessary.
Pricing
Prices shown on our website are provided as a guide and may change. The price that applies to your tour is the one confirmed in writing at the time of booking. Additional personal expenses, such as food, souvenirs, and optional activities, are not included unless clearly stated.
Cancellations and Changes
Cancellation and rescheduling terms depend on the specific tour and will be shared when you book. Tours generally operate in most weather, but we may adjust, reschedule, or cancel a tour in cases of severe weather or safety concerns. We will always do our best to offer a fair solution.
Your Responsibilities
You agree to arrive on time, follow the guidance of your guide, and behave respectfully toward other guests, local communities, and cultural sites. You are responsible for having any documents, footwear, and clothing suitable for your tour. Please tell us in advance about any accessibility needs or health considerations.
Limitation of Liability
We take great care in curating and arranging our tours. To the extent permitted by law, Mt Fuji Tours is not liable for loss, injury, or damage arising from circumstances beyond our reasonable control, or from a guest not following safety guidance. Nothing in these terms limits any rights you have that cannot be excluded under applicable law.
Website Content
The content on this website is provided for general information and may change without notice. Images and text remain the property of their respective owners and may not be copied without permission.
Changes to These Terms
We may update these Terms of Service from time to time. The version posted on this page applies to your use of our website and services.
Contact Us
If you have any questions about these terms, please contact us through our contact page.